Putting your patrons at the center grows your revenues beyond what marketing or development could do alone. In this session presented at the Arthur M. Blank Family Foundation's Art of Change Workshop, participants learned the tangible benefits of casting off a siloed business model in favor of one that treats your patrons holistically, from their ticket-buying to their philanthropy. TRG's Vice President of Client Service Keri Mesropov examined how leading toward an integrated organization requires strong change management skills, but the payoff can be big loyalty gains. How can executives (and aspiring executives) break down the traditional silos between artistic, marketing and development to put your patrons at the center of revenue growth? Find out in the slideshow below.
March 14-15, 2019 - TRG Arts Executive Summit; York, England
May 9-10, 2019 - TRG Arts Executive Summit; Colorado Springs, CO