Episode 5: Courageous Leadership
In Episode 5, Courageous Leadership, Fred and Jill discuss how important it is to align the values of an organization with the way people who carry out the mission of the work. Seeking out feedback is central to this. And, creating a culture where everyone, starting with senior leadership, is accountable for receiving feedback to understand whether they are enriching the lives of the people that their work touches. Courageous leaders help their organizations thrive by engaging in feedback conversations with their staff and patrons and then acting on it.
Watch Episode 5