Sales and Service on Steroids

Saturday, August 12 2017

San Diego, CA (half day 9am-12pm)

Turn your box office into a revenue engine. Learn how to lead and incentivize your box office team to grow loyalty and revenues from every transaction. You’ll leave with a practical training toolkit to train new box office staff in customer service, including alignment around core messaging, problem solving customer service complaints, patron engagement from first to last interaction and more.

You’ll also leave with:

• Direction on how to inspire and incentivize your box office team to move patrons up the loyalty continuum
• Ideas for boosting patron retention and for upgrading relationships
• Ways to help your team take ownership of their role in the larger organizational strategy.

Have any questions? Email   to learn more.

Registration deadline: Monday, June 26, 2017

Fee: $500

Registration is limited for this event. Book early to avoid disappointment. Price is subject to change.

Register now


TRG Arts Center for Results

Best practices evolve. Keep learning.

TRG Arts is dedicated to helping arts and cultural professionals succeed. Through our Center for Results, you’ll learn how to leverage your opportunities, overcome challenges, and take your own practices to the next level—whether it's at our office in Rocky Mountains, through an event in your community, or by engaging with our online offerings.

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719.686.0165 |  020 7438 2040

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