Christina Hill, Senior Consultant
I was honoured to speak recently at the AMA conference 2018 in Liverpool on the impact of patron loyalty.
I was energised by the feedback from attendees at both sessions and proud to highlight results of organisations who have built sustainability through loyalty. In our session Rekindling Subscriptions, I was joined by Executive Director Liam-Evans Ford, who shared Theatr Clwyd’s experience of building a strategic loyalty focus with some impressive year-over-year results.
If you don't have a loyalty strategy in place, now is the time to start building one.