Build Your Organisation’s Future Capacity for Resilience
TRG’s Capacity Building engagement will reshape your organisation to be prepared for the 21st century.
Change Happens. What matters is how you manage the change when it does.
Maintaining the status quo is an all too common response when faced with challenging circumstances. Many organisations that find themselves at this intersection often see teams feeling directionless and even overlooking revenue-generating opportunities - a position no organisation wants to be in.
Removing these barriers is when sustainabiltiy begins,
and your team builds lasting relationships.
Strengthen Organisational Capacity
Your organisation's potential to its mission relies on your team's ability to make measurable improvements to meet goals. Central to strengthening organisational capacity is prioritising an approach to strategic planning, team structure, and team skillset that is adaptive and forward-thinking.
Grow Consumer-Centred Revenue
Growing your consumer-centred revenue - admissions, donations, and subscriptions (or memberships) - builds a resilient business model. Focusing on the entire arc of consumer revenue strengthens relationships and sets the organisation up for success with evolving 21st-century demographics.
Leverage Industry Expertise
Your organisation will benefit from having an industry expert be an extension of your team. A TRG consultant has access to our library of best practices to help you pursue revenue-generating opportunities by implementing tailored consumer-centred revenue, demand management, and pricing strategies.
Our Clients
For more than 25 years, we’ve been industry leaders helping hundreds of arts and cultural organisations build resiliency and get results.
“Before TRG began working with us, we were facing a rapidly changing environment with no tools to address the challenges. Their counsel has taught us how to understand today's situation and plan for the future. We are empowered to be proactive, not reactive, about our patron base.”
Camilla Holland
Executive Director
Royal Manitoba Theatre Centre
“The fact that TRG talked to me – the Chief Executive – about ticketing and marketing, not just my colleagues in those departments, was fantastic. TRG's counsel helped me empower my team and take responsibility in an informed way. I knew this would be transformational for the organisation.”
Dan Bates
Chief Executive
Sheffield Theatres
Capacity Building is the
comprehensive approach for
developing a thriving 21st
century organisation.
Here’s an overview of how we will reshape your organisation for the 21st century.
Pricing from £43,945 + VAT (one-off engagement fee) and £18,975 + VAT (quarterly retainer)
Pricing and Demand Management
Provides strategies for maximising revenue potential and future success based on a historical review of programming, admission / performance time, and seat location use.
Patron Loyalty Planning
Provides a customised strategy designed to build a more substantial base of loyalists and reduce attrition of consumers still getting to know your organisation.
One-on-One Counsel
Provides in-depth counsel to infuse new ideas, keep teams accountable for implementation, and teach industry best practices to pursue revenue-generating opportunities.
Consumer-Centred Planning
Provides campaign planning focused on consumer-centred revenue to maximise results in admissions, donations, and subscriptions (or memberships).
Peer Group Learning
Provides access to core professional development summits for your team based on topics like pricing and season planning, subscription, single tickets, and fundraising.
Baseline Assesment
Provides a three-pronged assessment to uncover potential growth and optimisation areas for consumer-centred revenue, loyalty growth, and ticketing inventory.
Patron Loyalty Index
Provides a patron-centric view of your consumers to determine levels of loyalty and actionable patron profile types crucial for Patron Loyalty Planning.
Key Metrics Analysis
Provides a patron-centric view of your consumers to determine levels of loyalty and actionable patron profile types crucial for Patron Loyalty Planning.
Programatic Analysis
Provides context of the impact historical programming has on your patron loyalty trends. It’s insightful for business planning and programming for the future.
Strategic Operational Analysis
Provides a comprehensive review to bolster organisational culture and capability by focusing on strategic planning, team structure and skillset, and consumer feedback.
Shaping the future of your organisation begins here.
Schedule a Call
Our free strategy sessions are no-pressure conversations designed to uncover the challenges you are facing and provide industry-leading insight.
Have a Strategy Session
During our time together, we will discuss the goals that you have alongside what types of engagement makes the most sense.
Start Reshaping Your Organisation
Once you and your team have settled on an engagement, we will begin formulating the next steps and timeline to reshape your organisation for a thriving 21st century.