Ask most arts organizations how a new patron arrives and you'll get a detailed answer. There is a campaign plan, a budget, a target and a dashboard that tracks progress every week.

The latest data from the Arts & Culture Benchmark points to a sector that has made real progress since the pandemic, but where some of the drivers of growth are beginning to soften.

What changes when patron loyalty stops belonging to one department?

Pricing a season is full of decisions: price points, seat maps, subscription discounts, access offers, on-sale dates.

Somewhere in your database is a person who did something small and easy to miss. They bought a ticket, came back a few months later, and bought another. Or they took out a membership and then, added a gift.

Most performing arts organizations run on roughly the same clock. Programming gets locked. The season gets announced in the new year. Renewals go out ahead of that. Single tickets go on sale in February or March, ideally. And somewhere in the six...

Most pricing decisions for a season are made before anyone knows how that season will sell. You set your scales in the spring, publish, and then watch demand arrive in a shape nobody predicted: a Tuesday that sells out, a Saturday that doesn't, a...

DynamO Pricing platform now integrated with Tessitura, extending availability to thousands of arts and culture organizations

Every arts organization has a version of the same conversation. Ticket sales were strong, the run went well, the campaign worked. Then the next season opens and almost none of those people come back.

Think about your last packed house. The energy in the lobby afterward, the conversations, the buzz. Now consider this: roughly half the people in that room were there for the first time. And most of them won't be back.