A full auditorium giving a standing ovation to a performance

Deeper Dive Webinars

Focused webinar sessions exclusively available online.

Next Up on Deeper Dives Six Customer Loyalty “A-ha’s” for 2023

We’re hearing similar themes over and over again from the industry: shrinking expense budgets, attracting new audiences is costing more, and increasing revenue goals.

Organizations who are prepared for 2023 focus on:

  • Maximizing their return on marketing and fundraising spend.
  • Growing the retention of existing customers while attracting new ones.
  • Providing ways for new customers to become returning customers.

In this Deeper Dive, we’ll explore six customer loyalty “a-ha’s” pulled from the most recent loyalty trends we see in the industry to maximize customer retention, increase revenues, and make the most of a marketing and fundraising spend.

This free 45-minute webinar is for marketing, development, chief executives, and box office professionals at arts and cultural institutions.

Upcoming Workshops
Length: 45 Minutes
Delivery: Online
Resiliency Areas of this Workshop
People- Centric Teams Optimizing an adaptive and forward- thinking approach to the structure, development, and retainment of teams. Consumer Relationships Engaging a community by attracting new and retaining existing consumers. Organizational Frameworks Systems and structures for organizations focused on feedback, planning and E.D.I. initiatives. Financial Stability Building sustainable revenue through cost mitigation, revenue optimization, and data-driven insights. Thriving Organizations

Transforming 21st century organizations require four key areas to maintain resiliency.

Your Presenters
Tony Followell

Managing Director, UK & Europe

Eric Nelson

Vice President, Global Partnerships

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