Focused webinar sessions exclusively available online.
The industry has deployed loyalty programs, subscriptions, and memberships for years. Yet we often hear skepticism about whether or not these strategies still work today, especially with younger audiences.
Today, one size doesn't fit. And all too often, leaders focus on the strategy and not the necessary outcome: growing relationships with their audience. Leaders who succeed in growing relationships are obsessed with understanding recency - frequency - monetary - growth.
Leaders who prioritize retaining and growing consumer relationships will:
Led by Jill Robinson, this Deeper Dive will frame up how the industry got here and what changes are required as we enter the 2022-23 season and calendar year. Through the lens of recency - frequency - monetary - growth, this webinar will:
Transforming 21st century organizations require four key areas to maintain resiliency.
CEO
We hear this all the time, "Can't I just get someone to...?".
Leaders need people to make things happen, and because talent is scarce, skill sets required for revenue recovery now come second. Without proper training and a workplace culture shift to motivate and accurately measure performance, leaders will lose the people they coaxed to return or bring into the sector.
Leaders who enable their teams see faster revenue recovery because:
Led by Jill Robinson, People-centric Leadership will discuss team members' impact on income and identify the six people-reengineering steps leaders must take to enable faster revenue recovery.
Deeper Dive attendees will:
Transforming 21st century organizations require four key areas to maintain resiliency.
CEO