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Careers at TRG Arts

TRG Arts (The Results Group for the Arts) is an international, data-driven consultancy that teaches executive leaders, arts marketers and fundraisers a patron loyalty-based approach to increasing sustainable revenue.

At TRG, we believe performing arts and cultural organizations help communities thrive.  Arts and culture strengthen communities by helping people learn, heal, and simply have fun! And it’s arts and cultural organizations that play a specific role in curating and enabling these community experiences.

We believe in people. Our people are what make TRG who we are. We are a group who believe in the arts, and are intellectually curious, dynamic, and hard working.

We value fun. Whether that is spending time with family, volunteering, hiking, mountain biking, sailing, singing in a choir, dancing, or playing in an orchestra, TRG encourages work life balance.

Our vacancies:


Director of Product Innovation:


The Director of Product Innovation is a new role at TRG Arts, created to focus on the strategic evolution and development of technology-fueled products that deliver meaningful value TRG’s clients. Using deep understanding of current TRG products and services, the Director of Product Innovation will use client feedback and field expertise to evolve and create SaaS products that build our clients’ organizational vibrancy.

The Director of Product Innovation is a product visionary, using insights from directly serving customers to create TRG’s SaaS product development roadmap; aligns the Data Services, Consulting, and Senior Leadership Teams around that vision; creates and prioritizes the product backlog; creates user stories for the development team; participates actively in the development scrum process; and ensures the voice of the client is present throughout.

The Director of Product Innovation guides the work of the Data Services team to ensure alignment of this future vision alongside client retention, satisfaction, and growth goals of current SaaS products and services. The Director also is a member of TRG’s Client Service team, holding a constant portfolio of light-touch data clients, as assigned. The ratio of client service time will range 10-20% of total time for this position.

The Director of Product Innovation will have a broad collaboration network, holding primary relationships with TRG’s Chief Technology Officer, Vice President, technology development team, Finance team, and Data Services team.


Download the Job Pack

Client Engagement Manager:


The Client Engagement Manager is an active member of the Client Services team responsible for driving revenue for TRG Arts from new business in data services, and from extending relationships with existing clients through cross-sell and upsell. This role will focus on selling data services to small, mid, and large arts and cultural organizations alike and the renewal and retention of low touch data services clients. In this position, you will become an expert of TRG’s data solutions and expand TRG’s customer base across North America and the UK.

This position is open to US-based applicants only.


Download the Job Pack


Client Success Manager:


The Client Success Manager is an active member of the Client Service team that delivers TRG’s data-driven, best practice counsel aimed at achieving revenue and patronage results for each client. Specifically, the Client Success Manager:

  • Serves as lead on designated consulting projects and deliverables including Baseline Assessments, Revenue Accelerator Essentials, direct response campaign planning, and demand management assignments.
  • Responsible for the strategic management of high touch data services clients and Community Network Partners, maintaining and growing client retention, and profitability.
  • Through excellent customer service and project management, serve as the central point of client communications for assigned portfolio.

This position is open to US-based applicants only.


Download the Job Pack

How to apply:


Please carefully read the job description, then submit your CV/resume and cover letter to careers@trgarts.com. Please include your name in all files submitted. If you require any adjustments or have any questions please don't hesitate to contact us careers@trgarts.com.

TRG Arts is committed to the optimum utilization of human resources and equal employment opportunity. It is our policy to provide equal employment opportunities for all personnel on the basis of job qualifications, and without regard to race, color, religion, sex, ancestry, age, national origin, physical or mental handicap, transgenderism, sexual orientation or status as a disabled veteran. All decisions made relative to personnel policies and practices in recruitment, employment, development, advancement, and consideration of applicants and employees will be on the basis of the individual’s capacity to perform a particular job and the possibility of any necessary job accommodations.

 

Where we are

We have team members based in North America and the United Kingdom serving those regions and beyond.

What we offer US-based colleagues:

  • Regular social events
  • Career development and training
  • 2 weeks paid time off, and the week between Christmas and New Year’s Day
  • 7 paid holidays
  • 8 hours paid sick leave per month
  • Contribution toward employee health plan, optional employee dental and vision
  • Company paid life insurance and long-term disability
  • 401(k)
  • Pretax Flexible Spending Account plan option

What we offer UK-based colleagues:

  • Regular social events
  • Career development and training
  • 20 days paid holiday plus bank holidays
  • Paid time off between Christmas Eve and New Year’s Day
  • 5% pension contribution