Build Your Organization’s Future Capacity for Resilience
TRG’s Comprehensive Consulting engagement will reshape your organization to be prepared for the 21st century.
Change happens. What matters is how you lead through it.
Maintaining the status quo often leads to stalled momentum, misaligned teams, and missed opportunities to grow revenue and relationships. A better path forward? Building the internal capacity and confidence your organization needs to lead with clarity and resilience.
Unlock your team's potential and strengthen your revenue and relationships.
Strengthen Organizational Capacity
Your organization’s ability to deliver on its mission depends on your team’s capacity to make measurable progress toward your goals. At the core of this is a strategic approach to planning, team structure, and skill development; one that’s adaptive, future-facing, and built for lasting impact.
Grow Consumer-Centered Revenue
Increasing your consumer-centered revenue, across admissions, donations, and subscriptions/memberships, builds a more resilient business model. By focusing on the full arc of consumer engagement, you strengthen relationships and position your organization for long-term success with evolving 21st-century audiences.
Leverage Industry Expertise
Your organization will benefit from having an industry expert embedded as part of your team. TRG consultants bring access to a proven library of best practices, and deep sector experience, to help you unlock revenue opportunities through tailored strategies in consumer-centered revenue and demand management.
Our Clients
For more than 30 years, we’ve been industry leaders helping hundreds of arts and cultural organizations build resiliency and get results.
“Before TRG began working with us, we were facing a rapidly changing environment with no tools to address the challenges. Their counsel has taught us how to understand today's situation and plan for the future. We are empowered to be proactive, not reactive, about our patron base.”
Camilla Holland
Executive Director
Royal Manitoba Theatre Centre
“The fact that TRG talked to me – the Chief Executive – about ticketing and marketing, not just my colleagues in those departments, was fantastic. TRG's counsel helped me empower my team and take responsibility in an informed way. I knew this would be transformational for the organization.”
Dan Bates
Chief Executive
Sheffield Theatres
Our comprehensive approach equips your organization to grow stronger, smarter, and more sustainable in the 21st century.
What You Can Expect from a Comprehensive Engagement
A sustained, in-depth partnership tailored to your goals, powered by TRG’s 30 years of results-driven strategy and practice.
Comprehensive vs. Progressive Consulting
Pricing and Demand Management
Provides strategies for maximizing revenue potential and future success based on a historical review of programming, admission / performance time, and seat location use.
Patron Loyalty Planning
Provides a customized strategy designed to build a more substantial base of loyalists and reduce attrition of consumers still getting to know your organization.
One-on-One Counsel
Provides in-depth counsel to infuse new ideas, keep teams accountable for implementation, and teach industry best practices to pursue revenue-generating opportunities.
Consumer-Centered Planning
Provides campaign planning focused on consumer-centered revenue to maximize results in admissions, donations, and subscriptions (or memberships).
Peer Group Learning
Provides access to core professional development summits for your team based on topics like pricing and season planning, subscription, single tickets, and fundraising.
Baseline Assesment
Provides a three-pronged assessment to uncover potential growth and optimization areas for consumer-centered revenue, loyalty growth, and ticketing inventory.
Patron Loyalty Index
Provides a patron-centric view of your consumers to determine levels of loyalty and actionable patron profile types crucial for Patron Loyalty Planning.
Key Metrics Analysis
Provides a starting point for building loyalty and mitigating attrition alongside an understanding of loyalty health based on five years of CRM data.
Programatic Analysis
Provides context of the impact historical programming has on your patron loyalty trends. It’s insightful for business planning and programming for the future.
Strategic Operational Analysis
Provides a comprehensive review to bolster organizational culture and capability by focusing on strategic planning, team structure and skillset, and consumer feedback.
Here's what a future-ready partnership looks like.
Comprehensive Consulting
From $58,025 (one-off engagement fee) and $25,575 (quarterly retainer)
Our work begins with a full-spectrum assessment of your organizational strategy, operations, and patron engagement. From there, we co-create a long-term roadmap that spans pricing, loyalty, team structure, planning processes, and revenue strategy. Through deep, ongoing counsel across departments, we help embed best practices and build capacity for sustained growth and resilience.
Shaping the future of your organization begins here.
Schedule a Call
Our free strategy sessions are thoughtful, no-pressure conversations designed to surface the opportunities and challenges that matter most to you.
Have a Strategy Session
During our time together, we will discuss the goals that you have alongside what types of engagement makes the most sense.
Start Reshaping Your Organization
Once you and your team have settled on an engagement, we will begin formulating the next steps and timeline to reshape your organization for a thriving 21st century.