Listen to Your Customer, Transform Your Organization

This 2-day Executive Convene is designed for a chief executive and leadership team members. Register Now

Your non-profit business mission requires a focus on communities. Effective teams know that they must listen organizationally and create an internal culture that goes beyond deploying audience surveys. When done correctly, leadership-led listening can positively transform an organization by building long-term loyalty and relationships with patrons.

At this Convene, we will teach you the leadership and operational frameworks needed to listen to your customers and transform your organization.

Each team attending this Convene, will:

  1. Develop a listening plan that best meets your organization’s needs.
  2. Share the listening plan with your team.
  3. Schedule your strategic action step consultation with TRG Arts.

This Convene comes with a complimentary one-on-one follow-up Zoom meeting to address your strategic action steps after your attendance.

Price:
$ 499 per team
Register Now
This session is for a chief executive and leadership team members.
Details:
August 17-18, 2023
Toronto, Ontario (Canada)
Delivery: In Person
Agenda:
  • August 17 Evening Welcome Reception
    We recommend arriving in the afternoon
  • August 18 Executive Convene followed by an evening dinner
  • August 18 Executive Convene finishes mid-afternoon

What other leaders are saying about Executive Convene:


“TRG gets you onboard with the culture and inspires you to implement their best practices extremely well.” Tate LeClair, Director of Development
Springer Opera House
“Ever since you have done TRG 30 roundtables, I’ve turned the phones off for that time so my entire Box Office can tune in. I’m committed to it because I think it’s good for us.” Lisa McCullough, Director of Audience Services
Boston Ballet
“The Loyalty Planning Clinic was a great experience and investment—we’ve gained new tools for moving forward in this moment and beyond. It was an incredibly informative workshop with collaborative participants and tremendous facilitators.” Danielle M. Dove, Director of Marketing & Sales
Indiana Repertory Theatre
What You’ll Learn
Resiliency Areas of this Convene
People- Centric Teams Optimizing an adaptive and forward- thinking approach to the structure, development, and retainment of teams. Consumer Relationships Engaging a community by attracting new and retaining existing consumers. Organizational Frameworks Systems and structures for organizations focused on feedback, planning and E.D.I. initiatives. Financial Stability Building sustainable revenue through cost mitigation, revenue optimization, and data-driven insights. Thriving Organizations

21st century organizations require four key proficiencies to stay resilient.

What To Expect

Today’s arts and cultural leader is required to be forward-thinking. Here’s how we will help you get there.

  • Latest Insights - We’ll share the latest data and national/international trends mattering the most for leaders and teams.
  • Tactics and Actionable Steps - Our team will equip you with tailored action steps and tactics to implement a resilient recovery strategy.
  • Real-World Examples - Learn how others in the industry adapt for a 21st-century future and build sustainable revenue growth.

Get ready to Build a Resilient Future.

1

Register Your Team

To secure your spot, submit payment online and complete the online registration form.

2

We’ll Follow Up

We'll follow up by email to confirm your registration, recommend a place to stay, and details to pass along to your team.

3

Secure Your Travel

Each member of your team will need to book their own travel and accommodations. Please note: travel and accommodations are an additional expense per convene.

Your Convene Faculty

TRG Arts is an international change agency committed to building thriving arts and cultural organizations. Experts in the arts sector for over 25 years, TRG Arts has earned a reputation by successfully shaping for-profit and non-profit business models to focus on consumer relationships, financial stability, organizational frameworks, and people-centric teams. TRG Arts believes a thriving organization leads to artistic innovation and a vibrant community.

Jill Robinson

CEO

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