Supercharge Your Skills with Talent Lab
Live online workshops designed to grow your professional impact.
Our Next Workshop Discover the Latest Talent Lab Insight
Live online workshops designed to grow your professional impact.
Our Next Workshop Discover the Latest Talent Lab InsightWorkshops should prepare you so you don't just sound like you know what it takes - you actually know how to grow a thriving organization.
Thriving organizations require forward-thinking leaders and understand how to apply industry trends with their teams.
Industry experts lead our workshops who facilitate specific topics, encourage peer dialogue to enrich learning, and provide actionable takeaways.
Your ability to have an impact isn't just about having a “skill toolkit.” Your confidence in how you show up is your greatest super-power.
Learn from Listening to Customers will give you an exclusive look "behind the curtain" as we teach you how to use the Net Promoter System... the two-question survey that will transform your organization and build customer relationships.
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Learn from Listening to Customers will give you an exclusive look "behind the curtain" as we teach you how to use the Net Promoter System... the two-question survey that will transform your organization and build customer relationships.
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From the first interaction to every proceeding touchpoint, understanding a patron's journey is no longer an optional "nice-to-have" understanding - it's essential. At Patron Experience Mapping, attendees will develop their own Patron Journey Map to coordinate a positive experience for their patrons seamlessly.
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Here's the reality: focusing only on new audiences doesn't build sustainable revenue for an organization. Attracting new AND keeping existing customers does. Why? Because it costs up to 40% more to acquire a new customer than a returning one. In other words, increasing audience retention increases revenue. Workshop attendees will draft a retention plan for their organization, ready for implementation.
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Marketing and development teams often function in a silo-ed consumer relationship mindset: donors vs. ticket sales. Outdated perspectives, revenue goals, and organizational structures only fuel this misguided mindset and leave revenue opportunities on the table. Workshop attendees will understand that increasing customer satisfaction, loyalty, and advocacy begins with a campaign strategy focused on relationship optimization.
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Sooner or later, even the most competent, capable, and passionate professionals can have more on their plate than they can handle. It’s neither sustainable nor healthy - for you or your organization - to continue at an unreasonable pace. At Optimize Your Day, attendees will learn how to preserve and maximize their time by implementing a practical framework
More DetailsCollaboration and personal attention to help you hone your skills.
Data-driven insights from Talent Lab experiments to illuminate why the session's content is important.
Tools, tips, and tactics that guide you in how to implement what you’ll learn.
Inspiration and clarity. You’ll leave with a sense of ‘yes, I can!’
Dec 14, 2021
How will we build on what we have learned and seek not merely to resume but to reinvent?
Ben Cameron, President of the Jerome Foundation
Talent Lab Insight shares how to create and cultivate talent in the workplace. We'll do this by conducting and publishing a series of "experiments" to understand better what makes the most innovative, daring, and inclusive cultures.
Reserve Your Spot
Save your spot for an upcoming workshop by registering now. We’ll follow up with a confirmation and the details you’ll need to show up strong.
Attend a Workshop
Our workshops mix practical skill-building, question and answer sessions, and peer dialogue. You’ll leave ready to implement what you learned.
Supercharge your skills and go!
With Talent Lab, you’ll grow the impact you will have with immediate organizational needs and take with you for the rest of your career.
