Executive Summary - Key Findings Data from 385 CRMs of arts venues illustrate two years of extremely challenging trading in all territories. While reductions in sales and revenues in 2020 were universally catastrophic, the pace of recovery between...

When organizations evaluate ticket sales, they often focus on total revenue. It’s the big-picture metric that reflects financial health and sustainability. But if you want to optimize ticket sales effectively, there’s another critical measure you...

In the arts sector, success often feels fleeting. A record-breaking season or a standout fundraising campaign can feel like a lucky break—a brief high point in an otherwise challenging year or years. But sustainable success isn’t luck – its...

2025 is here! The start of new year always gives us an opportunity to reflect on a year filled with remarkable accomplishments across the arts sector. Our clients have tackled challenges head-on, embraced innovative strategies, and achieved...

For an arts marketer wanting to grow an audience, how valuable would it be to know who the high-propensity arts visitors are in their community? Collaboration through Data Center Community Networks makes that very thing possible.

In 2020, Theatre Royal Plymouth, nestled in the historic maritime city of Plymouth England, embarked on a transformative journey to significantly grow its membership base, which then consisted of 1,535 members across a three-tiered structure. A...

Staying ahead of audience engagement and fundraising is a continuous challenge at arts organizations. As a sector, we are much better at getting new audiences in the door than we are at keeping them engaged (talking about you 85% attrition rate),...

Dynamic pricing is a tale of two critiques; either hailed as a revenue-maximizing strategy or denounced for making high demand experiences unaffordable for many. Putting strong feelings either way aside, when used strategically, dynamic pricing is a...

There’s a buzz at Newcastle Theatre Royal (NTR), and the numbers tell a story of remarkable growth and strategic success. From outpacing pre-pandemic sales to launching a high-performing membership scheme, NTR is setting an example for arts...

Churn, churn, churn, – the ever-present thorn in the side of the performing arts sector. We all know that drawing in crowds is only half the battle—keeping them coming back is where the real challenge lies. It’s a strictly necessary nut to crack,...